Returns & Refund Policy
Jo'momma offers refunds, returns for credit, or the option to try another color or size. Return postage needs to be at the customers expense.
Because Jo'momma Designs is a very small business, we am limited in the amount of each color and type of fabric available. When a bolt is used up we have to wait for more and sometimes there just is no more of a color for quite some time. Some Fabric is purchased with another Eco-clothing company, and with them, we have limited abilities to pick colors and time the shipments.
Keep in Contact
Though Jo'momma makes every effort to keep this online store up to date, occasionally we will not be able to process the order on the fabric or color you have selected. This makes your email address very important so please create an account. In these cases, a full refund will be given if no satisfactory solution can be found.
Craft Takes Time
Because every item is Hand-made (unless it happens to be in stock), PLEASE allow 2-3 weeks before you expect it in your mailbox. Before you worry that your item was lost in transit please allow for the 3 weeks to pass.